Who is Swarf Cycles
Swarf Cycles; a 1-man business consisting of Adrian Bedford. I have no interest in distributing, selling, or abusing your personal data in any way, so please rest assured that I’ll do everything I can to keep any collected data secure and private.
Swarf's address is:
phone number is:
+44 (0) 7792506194
The website address is: https://www.swarfcycles.co.uk
What personal data we collect and why we collect it
When you purchase from Swarf Cycles, I’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, I’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Comply with any legal obligations we have, such as calculating taxes
- Send you marketing messages, if you choose to receive them
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Comments & reviews
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address, browser user agent string, and referrer to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you submit information through our contact form, this information is retained indefinitely on our server and email storage for the purpose of serving that inquiry only; this information is not used for marketing or any other purpose.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other website
Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This website uses Google Analytics to collect and process visitor data. No personally identifying information is sent to Google Analytics. This data is stored for 26 months.
Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site/app activities to measure and report statistics about user interactions on the websites and/or apps that use Google Analytics.
Google Analytics uses IP addresses to derive the geolocation of a visitor, and to protect the service and provide security to their customers.
For more information, please see Google Analytics data practices.
Who has access To Your Data
Members of our team have access to the information you provide us; Currently the team consists of : Adrian Bedford. I can access:
- Order information including what was purchased, when it was purchased and where it should be sent, and
- Customer information including your name, email address, and billing and shipping information.
Access to this information is to fulfill orders, process refunds and support you.
Who we share your data with
Your data is shared with the following 3rd parties by Swarf Cycles:
- Google Analytics for website analytics services.
Data is passed to Google Analytics through use of btr-fabrications.com. Payment processing information is only collected during a transaction. Data is only passed to MailChimp for newsletter sign-ups. Data is only passed to Parcel2Go to fulfil orders.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you place an order, that order information is retained indefinitely for the purpose of fulfilling, tracking, and recording that order.
Website analytics data is automatically deleted after 26 months.
Contact form and email data is retained indefinitely, for the purpose of responding to that inquiry and improving our products.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
You can also request a copy of any other data you have provided, or that we hold about you. This data can also be deleted upon request.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Our own web servers are located in the US.
Analytics data is sent to Google servers around the world. This data is safeguarded to European data protection standards.
Data sent to us via email (including via our contact form, and upon order placement) is held on Google servers around the world. This data is safeguarded to European data protection standards.
Payment data is sent to PayPal servers, which comply with European data protection standards.
Data sent to MailChimp is sent to their servers in the USA, and complies with European data protection standards.
Parcel2Go data is stored in the EEA, and is safeguarded to European data protection standards.
Visitor comments are checked through an automated spam detection service.
For any privacy concerns, please contact:
+44 (0) 7792506194
How we protect your data
Our web server and all website software is kept up to date, and security flaws patched as soon as possible.
What data breach procedures we have in place
In the unlikely event of a data breach, we have procedures in place to limit the impact of the breach and prevent it from reoccurring. To report a data breach, please contact us:
+44 (0) 7792506194
What third parties we receive data from
We receive no data from third parties.
What automated decision making and/or profiling we do with user data
User data is not used in any automated decision making or profiling.